Shipping policy

Shipping Costs
Shipping costs will vary depending on the shipping method, product type, and delivery destination. Please note that the shipping cost is not included in the product price and will be calculated at the time of checking out.


Address Requirements
The following shipping address requirements are applicable to all destinations:

  • The shipping address must be exclusively in Latin characters.
  • The limit for Address Line 1 is 35 characters, and for Address Line 2, it is 30 characters.
  • It is the customer’s responsibility to provide an accurate shipping address.

International delivery
We do not deliver outside the United States

PO box delivery
PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
The correct address formatting guidelines should be followed when a shipment is directed to a PO box:

First name: John (matching the name on the box)
Last name: Smith (matching the name on the box)
Address 1: PO Box 1776
Zip code: 28034
City: Dallas
Country: United States

Home delivery
For a successful home delivery, the following should be provided:

Recipient’s full name (first and last name, matching the name on the apartment building)
Street address and house number
Apartment number (if applicable)
Floor number (optional)
Zip code
Country

Note: If the recipient fails to provide the required information in full (e.g., omitting their last name), the carrier may be unable to identify the recipient’s apartment. As a result, the shipment will be returned without any further delivery attempts by the carrier.
For deliveries to a business address, the business name must be clearly indicated on the doorbell to ensure successful delivery.

Military Addresses
All APO, FPO, or DPO packages will be shipped via USPS. Delivery may take up to 15-30 business days. Specific delivery estimates provided by USPS can be found here.

Note: Typically, the tracking link stops showing updates once the order has reached the applicable APO, FPO, or DPO hub, however, the order is continuing its journey.

Please note that the address should be in the following format:

Country: United States (Select United States even if the destination is outside the US).
State: AA (Armed Forces Americas) / AE (Armed Forces Europe) / AP (Armed Forces Pacific).
Address 1: Unit and Box numbers.
Address 2 (optional): Usually not required; however, if the address includes an FOB (Forward Operating Base), it can be added here.
City: APO (Army Post Office) / FPO (Fleet Post Office) / DPO (Diplomatic Post Office).
Zip code: The zip code.

Multiple Items
Shipping costs for multiple items in an order depend on product type. Most products qualify for a reduced “additional item” shipping rate when multiple items of the same product type (e.g., t-shirts or phone cases) are included in a single order.
In other cases, when products differ significantly in type or size, the full shipping rate will apply to each product individually.